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Returns & Exchanges
At Shop Juliana’s, we want you to love your style. If you are not completely satisfied with your purchase, we offer easy returns and exchanges within 30 days of delivery for all unworn items with original tags attached.
1
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
2
Prepare Your Package
Securely pack your items in the original packaging and attach the prepaid shipping label provided via email.
3
Ship It Back
Drop off your package at any authorized carrier location; be sure to keep your tracking receipt for reference.
4
Receive Your Refund
Once our team inspects your return, we will process your refund or store credit within 5-7 business days.
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30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing